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Call Center Representative

Call Center Representative

Job Reference: 29105
SKILL REQUIREMENTS
Customer Service

Sterling Office Professionals has partnered with a growing client to find Call Center Representatives!

Job Details

  • $18- 19/hour

Required Skills

  • Excellent communication skills, both verbal and written
  • Strong computer proficiency, including Microsoft Office tools and multitasking across dual monitors
  • Attention to detail with high accuracy in documentation and correspondence
  • Fundamental analytic and problem-solving abilities
  • Ability to work independently and collaboratively within small teams
  • Comfortable engaging with insurance payers and pharmacy benefit managers via outbound calls

Preferred Education and Experience

  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • At least 2 years of relevant customer service, insurance, benefits, or healthcare experience

Other Requirements

  • Must pass background check; no drug screening required
  • Onsite availability for three shifts: 8:00 am–4:30 pm, 8:30 am–5:00 pm, or 9:00 am–5:30 pm (shift preferences should be noted during application)
  • Training will occur during the first two weeks, from 8:30 am to 5:00 pm
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